Your trusted CRM partner

GoldMine from developer FrontRange Solutions USA Inc. provides CRM solutions used by more than 130,000 companies and over 1.7 million users.

Available in a range of editions, GoldMine CRM provides extensive contact and opportunity management, sales automation, marketing automation, scheduling and project management functions. Over the last ten years, Access has grown to become one of the largest GoldMine resellers in Europe, with hundreds of customers in a diverse range of industry sectors including service, education, not-for-profit, distribution, professional services and more.

Support and on-site consultancy is provided by our dedicated GoldMine sales, implementation and helpdesk teams. These highly trained and highly knowledgeable product experts will provide you with the advice and tools you need to select the right GoldMine solution for your business.

GoldMine is available either as a standalone solution or as a fully integrated part of Access Dimensions via GoldLink+. This fully proven integration tool extends GoldMine's core capabilities, going beyond sales to maximise efficiencies in other key operational areas such as stock and finance.

Functionality

GoldMine is available in two editions to encompass the needs of SMEs through to large corporations. Both the Premium and Enterprise products cover the full CRM range of functionality, enabling you to manage the full prospect/customer lifecycle from marketing campaigns and opportunity pipeline management to field sales, telesales and account management.

GoldMine Premium Edition is suited to organisations requiring a CRM solution built around best practice processes and rapid implementation. For those businesses needing a highly flexible and configurable solution, Enterprise Edition offers sophisticated yet easy-to-use tools including business process automation, integrated email, extended reporting dashboards and more.

Usability

All GoldMine products have a Microsoft-based interface that's fully aligned with the Access 'look and feel' for ease of use. This user interface is fully customisable, meaning your people only see what they need to.

Integration with Microsoft Office makes it easy to extend information held in GoldMine to your entire organisation, regardless of where individuals are located or when they connect. From this familiar environment, users can update and distribute customer information, schedule resources and track client interactions with ease. You can also create and attach PDFs to correspondence and records via in-built integration with Adobe Acrobat.

Available through Windows or via the web, GoldMine CRM can be accessed from the individual user's desktop, or as an 'undocked' user via a laptop or mobile device including BlackBerry. This makes GoldMine suitable for your office-based or mobile users, without the need to purchase individual user licences.