Picking & despatch

Picking & Despatch « Scroll over image for detail or click to expand.

Orders are picked to your criteria, from order date, size and value to cost-effective delivery routes and carton size. Picking lists prompt delivery notes so that invoicing follows. The progress and status of every order is tracked through flexible enquiry screens and integration with online tracking applications. All documents can be sent digitally or printed as hard copy and an electronic version automatically stored centrally for immediate reference.

Customer requirements

The system gives you the flexibility to hold back or despatch part-orders as required. For example, some customers require immediate despatch the moment an item becomes available (meaning multiple deliveries per order) whereas others prefer the order to be held back until everything is ready for delivery.

Stock allocation

Stock can be kept free (available to any order) or allocated to current (or specific) orders at any time. Preferred customers can have their stock ring-fenced for them alone. Their orders will be picked and delivered in preference to all other transactions. A priority index for each customer creates a hierarchy of urgency enabling orders to be satisfied to pre-defined criteria.

Picking

Picking lists dictate the way staff move around the warehouse and the way in which goods are collated in the loading bay. Customer postcodes and routing priorities are catered for to ensure efficiency of transport.

Delivery notes

The system raises delivery notes for everything that is picked providing final confirmation that the goods are ready to be despatched.

Invoices

The system raises invoices for everything that is delivered. Multiple deliveries can be combined on a single invoice which can be printed, saved to disk as a PDF and emailed directly to the customer or entered automatically into their own processing system.

Order tracking

Each consignment from every order can be tracked from entry to final delivery using flexible enquiry windows and on-demand reports. Integration with online courier services enables your customers to track this progress for themselves.

Online records

All information of the order and all associated documentation is stored centrally and are readily available to any authorised user.

Further information:

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